Customer reviews are crucial for your GBP (Google Business Profile (or Google Maps/Local SEO)) ranking. Don't take our word for it - Google has said so themselves!

Potential customers often (almost always!) review previous customer feedback before contacting a business, making positive reviews an essential part of your effective local SEO/getting found on Google strategy.

Reviews send signals to Google that you are an active business that has many happy customers!

Local SEO is the process of getting found on Google for the terms related to your business.

Specifically: [Your Service] + [Your Location]

Depending on your industry and your location, this might look like:

• pilates dublin

• car repair near me

• hair salon limerick

If you are a business owner, that wants to thrive in 2025 and beyond, it's imperative that you do everything you can to be found for these highly relevant (and high intent) terms for your business.

Our first message to your customers is asking them to rate their experience with your business a scale of 1-5.

If they had a positive experience (they respond with 4 or 5), we go ahead and ask them for a Google review.

If they had a negative experience (they respond with 3 or less), we notify you immediately, giving you the opportunity to address the situation and try and turn it around.

This is entirely up to you.

We would typically contact your customers when they have paid or when the service/treatment has been completed (sometimes these are the same thing),

However, we will do our best to customise our system to your business needs.

During our onboarding call:

• We'll determine, when you would like us to contact your customers

• We'll then integrate your internal system with our software: app.localgrowth.io to build the automation

• We'll run some tests, and they once you're happy, we'll go live!

Yes, you can put a filter in place in the software so that you can only show reviews that a certain amount of stars and above.

With Local Growth, you get the following:

• Get Google Reviews On Autopilot (Increase Visibility On Google & Build Trust With Your Prospects)

• Track Key Customer Metrics With Review Reporting (Better understand your customers & apply learnings to your business)

• Respond To Reviews At Scale Using AI & Templates (Easily & efficiently take care of customer communication)

• Showcase Your Best Reviews On Your Website (Convince your prospects through reviews that you are the business for them - directly on your website)

You can get access to the Local Growth Review Framework for €197/month or €1,997/year.

We offer a 14-day trial.

More information can be found on our pricing page.

Our review reporting dashboard is accessible via both mobile (via our mobile app) and in your internet browser.

Our review reporting dashboard will report on:

• Number of reviews

• Review sentiment

• Review responses and more

To see the system in more detail, view our Demo page.

Once you start your 14-day trial, we'll get you booked in for your onboarding call and you can be generating reviews that same day!

You can get started on our Free Trial page

We just need your undivided attention for 45 minutes during our onboarding call.

On this call, we'll ask you about how you track your payments / completed jobs/treatments/services - and when exactly you would like us to start asking your customer for reviews.

We'll then set the automation in place, walk you through it, test it and then put it live!

It's not a case of whether one is better than the other.

However, what reviews has in it's favour is:

1. You will build credibility

2. You will get more traffic

3. Your enquiries will be more qualified

In contrast, ads will:

1. Drive traffic to your site

We suggest taking both seriously if you want to grow your business.

You can also integrate reviews into your ads - through review extensions.